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Business Operations
Customer Support Knowledge Base
Builds a customer support knowledge base with tiered FAQs, canned responses, troubleshooting decision trees, and escalation protocols.
Business Operations
Claude Skills work inside Claude Code and Cowork only. Visit docs.claude.com for installation and setup instructions.
This skill builds a complete customer support knowledge base with tiered FAQs, canned response templates, troubleshooting decision trees, and escalation protocols.
How to use: Run /customer-support-kb and describe your product or service and the common issues customers face. Claude builds a structured knowledge base with response templates, troubleshooting flows, and escalation paths.